At The House of Knowledge, we prioritize the privacy and security of our students, staff, and visitors. This Privacy Policy is designed to inform you about the types of information we collect, how we use and protect that information, and your rights regarding your personal data. When you engage with our services—whether through our website, course registration processes, or communication channels—you trust us with your information, and we are committed to ensuring that your privacy is respected and safeguarded.
We collect both personal and non-personal information to provide and enhance our services. Personal information includes details like your name, contact information, payment details, and course preferences, which are essential for enrolling you in courses, managing your account, and communicating with you about updates and offerings. Non-personal information, such as browser type, usage data, and cookies, helps us understand how you interact with our website, allowing us to improve user experience and tailor our services to better meet your needs.
The information we collect is used primarily to deliver the services you request, such as enrolling you in courses and maintaining your account. We also use this data to communicate with you, send updates, and provide support. Additionally, non-personal data helps us enhance our website’s functionality, develop new features, and create targeted marketing strategies. We are committed to using your information responsibly and transparently.
We do not sell your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in delivering our services, such as processing payments and hosting our website. These partners are required to adhere to strict confidentiality agreements, ensuring that your information is used solely for the purposes of providing the services we’ve engaged them for. In some cases, we may be legally obligated to disclose your information in response to a court order or to protect the rights, property, or safety of our users and institution.
To protect your personal information, we implement robust security measures, including encryption, access controls, and regular security audits. These measures are designed to prevent unauthorized access, alteration, or disclosure of your data. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You have the right to access, correct, or delete your personal information at any time, and you can opt out of receiving marketing communications if you choose.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will notify you by updating the “Last Updated” date on this page, and we encourage you to review this policy periodically to stay informed about how we protect your privacy.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please do not hesitate to contact us. You can reach us by email, phone, or mail, and we are committed to addressing your inquiries promptly and ensuring that your privacy is protected.
